Terms of Sales
Article 1 - Scope of application of the general conditions of sale
These general conditions automatically govern all sales of stays made on the site https://www.campingcarrefourardeche.fr/ They are an integral part of any contract concluded between the campsite and its customers.
Each customer acknowledges having read these general conditions prior to any reservation of a stay, for themselves and any person participating in the stay.
In accordance with current law, these general conditions are made available to any customer for information purposes prior to the conclusion of any contract for the sale of stays. They can also be obtained upon simple written request addressed to the establishment's headquarters.
Article 2 - Reservation conditions
2.1 Price and payment
The price of stays is indicated in euros, VAT included. The customer's attention is drawn to the fact that the tourist tax nor the household waste tax is not included in the price.
For campsite reservations: All rentals are nominative and cannot be transferred. The rental only becomes effective with our agreement and after receipt of the total amount of the stay and the reservation fees.
For rental reservations: All rentals are nominative and cannot be transferred. The rental only becomes effective with our agreement and after receipt of the total amount of the stay and the reservation fees.
For any unreported delay, the rental/pitch becomes available 12 hours after the arrival date mentioned on the reservation contract. After this period, and in the absence of a written message, the reservation will be void and the deposit will remain with the campsite management.
2.2 Modification of reservation
No reduction will be made in the event of delayed arrival or early departure.
2.3 Cancellation
Any reservation not paid in accordance with the general conditions of sale will be canceled. For any cancellation received more than 15 days before the start date of the stay, 50% of the deposit will be refunded.
2.4 Withdrawal
The legal provisions relating to the right of withdrawal in the event of distance selling provided for by the Consumer Code are not applicable to tourist services (article L.121-20-4 of the Consumer Code).
Thus, for any order for a stay with the campsite, the customer does not benefit from any right of withdrawal.
2.5 Cancellation insurance
We advise you to take out cancellation insurance. This contract offers you a cancellation guarantee which allows you to obtain a refund of the sums paid in the event of cancellation of your stay or early departure under certain conditions (illness, accident, etc.).
Insurance rates:
• Camping pitch: 4 %
• Mobile Home rental: 4 %
Article 3 - Progress of the stay
3.1 Arrivals and Departures
For rental and camping: arrivals are from 3 p.m., departures are before 11 a.m., any day of the week.
3.2 Deposit
A deposit of 400 euros per accommodation will be required on the day of your arrival. It will be refunded to you on the day of your departure, during checkout opening hours, after an inventory. Billing for possible damage will be added to the price of the stay as well as cleaning if you do not leave the accommodation in a perfectly clean state. If you cannot be present during the inventory, the deposit will be returned to you by mail.
3.3 Departure
Any return of the key or release of the pitch after 11 a.m. will result in the billing of an additional night. Any extension of stay must be made at least 24 hours before the planned departure date.
3.4 Animals
Animals are allowed inside rentals under certain conditions stipulated in the internal regulations
3.5 Internal regulations
As required by law, you must adhere to our internal regulations, filed at the prefecture, displayed at our reception and a copy of which will be given to you on request.
Article 4 - Liability
The Campsite declines all responsibility for damage suffered by the camper-caravanner's equipment which is its own fault; insurance for your equipment in terms of civil liability is mandatory (FFCC, ANWB, ADAC, etc.).
Article 5 - Applicable law
These general conditions are subject to French law and any dispute relating to their application falls under the jurisdiction of the High Court or the Commercial Court of --------.
