TERMS OF SALES
RESERVATION OF ACCOMMODATION OR “TOURISM” PITCH BY INDIVIDUALS
SERVICE PROVIDER CONTACT DETAILS:
CAMPING LE VAL DE CESSE (SAS GCE CAMP),
registered with the RCS of NARBONNE under number 927 797 720
Located at a place called la Garenne – 11120 MIREPEÏSSET
Telephone: 04.68.46.14.94 – contact@campingvaldecesse.com
www.campingvaldecesse.com
DEFINITIONS:
RESERVATION: Purchase of Services.
SERVICES: seasonal rental of accommodation or bare “tourism” pitch.
ACCOMMODATION: Tent, caravan, mobile leisure residence
and light leisure housing.
ARTICLE ONE - SCOPE OF APPLICATION
These General Conditions of Sale apply, without restriction or reservation, to any rental of accommodation or bare pitch on the LE VAL DE CESSE campsite, operated by SAS GCE CAMP, to non-professional customers, on its website www.campingvaldecesse.com or by telephone, postal or electronic mail contact@campingvaldecesse.com, or in a place where the Service Provider markets the Services.
The main characteristics of the Services are presented on the website www.campingvaldecesse.com or in written form - paper or electronic - in the event of reservation by means other than remote ordering.
The Customer is required to read it before placing any order. The choice and purchase of a Service is the sole responsibility of the Customer.
These General Conditions of Sale apply to the exclusion of all other conditions of the Service Provider, and in particular those applicable to other marketing channels for the Services.
These General Conditions of Sale are accessible at any time on the website and will prevail, where applicable, over any other version or any other contractual document. The version applicable to the Customer is that in force on the website or communicated by the Service Provider on the date the Order is placed by the Customer.
Unless proven otherwise, the data recorded in the Service Provider's computer system constitutes proof of all transactions concluded with the Client.
Under the conditions defined by the Data Protection Act and the European data protection regulation, the Customer has, at any time, a right of access, rectification, and opposition if the processing is not essential for the execution of the order and the stay as well as their consequences, to all of their personal data by writing, by mail and proving their identity, to the LE VAL DE CESSE campsite – Lieudit la Garenne – 11120 MIREPEÏSSET .
The Customer declares to have read these General Conditions of Sale and to have accepted them either by checking the box provided for this purpose before implementing the online Order procedure, as well as the general conditions of use of the website www .campingvaldecesse.com, or, in the case of reservations outside the Internet, by any other appropriate means.
ARTICLE 3 – PRICES
The Services offered by the Service Provider are provided at the prices in effect on the website www.campingvaldecesse.com, or on any information support of the Service Provider, when the order is placed by the Customer. Prices are expressed in Euros, excluding tax and including tax.
The prices take into account any reductions which may be granted by the Service Provider on the website www.campingvaldecesse.com or on any information or communication medium.
These prices are firm and non-revisable during their period of validity, as indicated on the website www.campingvaldecesse.com, in the email or in the written proposal addressed to the Customer. Beyond this period of validity, the offer is void and the Service Provider is no longer bound by the prices.
They do not include processing and management costs, which are invoiced in addition, under the conditions indicated on the website www.campingvaldecesse.com or in the information (mail, email, etc.) previously communicated to the Customer, and calculated prior to placing the Order.
The payment requested from the Customer corresponds to the total amount of the purchase, including these costs.
An invoice is drawn up by the Seller and given to the Customer at the latest upon the customer's departure.
3.1. TOURIST TAX
The tourist tax, collected on behalf of the Greater Narbonne Urban Community, is not included in the rates. Its amount is determined per person over 18 years old and per day. It must be paid when paying the balance of your stay and appears separately on the invoice.
ARTICLE 4 - PAYMENT TERMS
4.1. DEPOSIT
The amounts paid in advance are deposits. They constitute an advance on the total price owed by the Customer.
A deposit corresponding to 30% of the total price of the provision of the Services ordered is required when the Customer places the order. It must be paid when sending the reservation request. It will be deducted from the total amount of the order.
It will not be subject to any reimbursement by the Service Provider due to cancellation by the Client.
The balance of the stay must be paid in full 30 days before the arrival date (under penalty of cancellation of this rental).
4.2. PAYMENTS
Payments made by the Client will only be considered final after actual collection of the sums due by the Service Provider.
In the event of late payment and payment of sums due by the Client beyond the deadline set above, or after the payment date appearing on the invoice sent to the Client, late payment penalties calculated at the rate of 5 % of the amount including tax of the price of the provision of the Services, will be acquired automatically and automatically from the Service Provider, without any formality or prior notice.
4.3. NON-COMPLIANCE WITH PAYMENT TERMS
In addition, the Service Provider reserves the right, in the event of non-compliance with the payment conditions set out above, to suspend or cancel the provision of the Services ordered by the Client and/or to suspend the execution of its obligations. after formal notice remained without effect.
ARTICLE 5 - PROVISION OF SERVICES
5.1. PROVISION AND USE OF SERVICES
The accommodation may be occupied from 4 p.m. on the day of arrival and must be vacated by 10 a.m. on the day of departure.
The pitch may be occupied from 2 p.m. on the day of arrival and must be vacated by 12 p.m. on the day of departure.
The balance of the stay must be paid in full 30 days before the arrival date (under penalty of cancellation of this rental).
The accommodation is intended for a specific number of occupants for rental and cannot under any circumstances be occupied by a greater number of people (babies and children included).
The number of occupants on a campsite cannot exceed 6 people (babies and children included).
The accommodation will be returned in a clean state. Otherwise, the tenant will have to pay a lump sum of €80 for cleaning.
Any damage to the accommodation or its accessories will result in immediate repair at the tenant's expense.
5.2. SECURITY DEPOSIT
For accommodation rentals, a security deposit of €300 by credit card is required from the Customer on the day of handing over the keys and is returned to them on the day of departure of the rental and/or at the latest 7 days when a visit exit could not be carried out by the campsite at the time of departure.
Repair and/or cleaning costs may be deducted from the refund of the security deposit.
This guarantee does not constitute a limit of liability.
ARTICLE 6 – DELAY, INTERRUPTION OR CANCELLATION OF STAY BY THE CUSTOMER
No reduction will be granted in the case of delayed arrival, early departure or a change in the number of people (whether for all or part of the planned stay).
6.1. EDIT
In the event of a written modification (email or post) of the dates or the number of people, the Service Provider will endeavor to accept as many date modification requests as possible within the limits of availability, without prejudice to any additional costs; In all cases this is a simple obligation of means, the Service Provider cannot guarantee the availability of a location or accommodation, or another date; an additional price may be requested in these cases.
Any request to reduce the length of stay will be considered by the Service Provider as a partial cancellation, the consequences of which are governed by article 6.3.
6.2. INTERRUPTION
A premature departure cannot give rise to any reimbursement from the Service Provider.
6.3. CANCELATION
In the event of written cancellation (email or post) of the Reservation by the Customer:
- More than 30 days before the scheduled date of the reserved Rental, for any reason whatsoever other than force majeure, the deposit paid for the Reservation, as defined in article 4 - PAYMENT CONDITIONS of these General Conditions of Sale will be automatically acquired by the Service Provider, as compensation, and will not give rise to any reimbursement.
- Less than 30 days before the scheduled date of the reserved Rental, for any reason whatsoever other than force majeure, the entire stay will be automatically acquired by the Service Provider, as compensation, and cannot give rise to any refund.
In all cases of cancellation, processing and management costs (article 3) will remain with the Service Provider.
ARTICLE 7 - CUSTOMER OBLIGATIONS
7.1. CIVIL LIABILITY INSURANCE
The Customer staying on a location or in accommodation must be insured for civil liability. An insurance certificate may be requested from the Client before the start of the service.
7.2. ANIMALS
Pets are accepted, under the responsibility of their owners, up to a limit of two animals per accommodation/pitch for an additional charge.
7.3. INTERNAL RULES
Internal regulations are displayed at the entrance to the establishment and at reception, which can be downloaded from the website www.campingvaldecesse.com. The Customer is required to read it and respect it. It is available upon simple request.
ARTICLE 8 - OBLIGATIONS OF THE SERVICE PROVIDER - GUARANTEE
The Service Provider guarantees the Client, in accordance with legal provisions, against any failure to carry out the Services ordered.
To have the latter noted, the Customer must inform the Service Provider of the existence of the defects within a maximum period of 24 hours from
His arrival.
The Service Provider will rectify or have rectified (to the extent possible) the services deemed defective as soon as possible by the Service Provider.
The Service Provider's guarantee is limited to the reimbursement of the Services actually paid for by the Client. The Service Provider cannot be considered responsible or defaulting for any delay or non-performance resulting from the occurrence of a case of force majeure usually recognized by
French jurisprudence.
The Services provided via the Service Provider's website www.campingvaldecesse.com comply with the regulations in force in France.
ARTICLE 9 - RIGHT OF WITHDRAWAL
Activities related to the organization and sale of stays or excursions on a specific date or at a specified period are not subject to the withdrawal period applicable to distance and off-premises sales, in accordance with the provisions of article L221-28 of the Consumer Code.
ARTICLE 10 – PROTECTION OF PERSONAL DATA
The Service Provider, drafter of this document, implements processing of personal data which has the legal basis:
Or the legitimate interest pursued by the Service Provider when it pursues the following purposes:
- prospecting
- management of relationships with customers and prospects,
- the organization, registration and invitation to events of the Service Provider,
- processing, execution, prospecting, production, management, monitoring of customer requests and files,
- drafting documents on behalf of its clients.
Or compliance with legal and regulatory obligations when implementing processing for the purpose of:
- the prevention of money laundering and the financing of terrorism and the fight against corruption,
- invoicing,
- accountability.
The Service Provider only keeps the data for the duration necessary for the operations for which they were collected as well as in compliance with the regulations in force.
In this regard, customer data is kept for the duration of the contractual relationship increased by 3 years for animation and prospecting purposes, without prejudice to retention obligations or limitation periods.
In terms of preventing money laundering and terrorist financing, data is kept for 5 years after the end of relations with the Service Provider. In terms of accounting, they are kept for 10 years from the close of the accounting year.
Prospect data is kept for a period of 3 years if no participation or registration in the Service Provider's events has taken place.
The processed data is intended for authorized persons of the Service Provider.
Under the conditions defined by the Data Protection Act and the European data protection regulation, individuals have a right of access to data concerning them, rectification, query, limitation, portability, 'erasure.
The persons concerned by the processing carried out also have the right to object at any time, for reasons relating to their particular situation, to the processing of personal data having as legal basis the legitimate interest of the Service Provider. , as well as a right to object to commercial prospecting.
They also have the right to define general and specific directives defining the manner in which they intend for the rights mentioned above to be exercised, after their death.
- By email to the following address contact@campingvaldecesse.com
Accompanied by a copy of a signed identity document.
- Or by post to the following address: CAMPING LE VAL DE CESSE – Lieudit La Garenne – 11120 MIREPEÏSSET Accompanied by a copy of a signed identity document.
Data subjects have the right to lodge a complaint with the CNIL.
ARTICLE 11 - INTELLECTUAL PROPERTY
The content of the website www.campingvaldecesse.com is the property of the Service Provider and its partners and is protected by French and international laws relating to intellectual property.
Any reproduction, distribution, total or partial use of this content is strictly prohibited and may constitute an offense of counterfeiting.
In addition, the Service Provider remains the owner of all intellectual property rights over the photographs, presentations, studies, drawings, models, prototypes, etc., produced (even at the request of the Client) with a view to providing the Services to the Client. The Client therefore refrains from any reproduction or exploitation of said studies, drawings, models and prototypes, etc., without the express, written and prior authorization of the Service Provider who may condition it on financial compensation.
The same applies to names, logos or more broadly any graphic representation or text belonging to the Service Provider or used and distributed by it.
ARTICLE 12 – IMAGE RIGHT
By accepting these General Conditions of Sale, the customer expressly authorizes, free of charge, the LE VAL DE CESSE campsite to photograph or film them during their stay and to use the photos, videos or sounds on any media, for a duration of 5 years. This authorization also applies to all people staying with the client. Its aim is to ensure the national and international promotion of the LE VAL DE CESSE campsite on its website, its brochures, Facebook, Instagram, its commercial presentations or in tourist guides.
ARTICLE 13 - APPLICABLE LAW - LANGUAGE
These General Conditions of Sale and the operations resulting from them are governed and subject to French law.
These General Conditions of Sale are written in French. In the event that they are translated into one or more foreign languages, only the French text will be authentic in the event of a dispute.
ARTICLE 14 – DISPUTES
All disputes to which the purchase and sale operations concluded in application of these general conditions of sale could give rise, concerning their validity, their interpretation, their execution, their termination, their consequences and their consequences and which could not have been be resolved between the Service Provider and the Client will be submitted to the competent courts under the conditions of common law.
The Customer is informed that he may in any case resort, in the event of a dispute, to a conventional mediation procedure or any other alternative method of dispute resolution.
In particular, he may have free recourse to the following Consumer Mediator:
CM2C
49 Rue de Ponthieu - 75008 PARIS
01 89 47 00 14 - https://www.cm2c.net/
ARTICLE 15 - PRE-CONTRACTUAL INFORMATION - CUSTOMER ACCEPTANCE
The Customer acknowledges having been informed, prior to placing his Order, in a readable and understandable manner, of these General Conditions of Sale and of all the information and information referred to in articles L 111-1 to L111-7 of the code of consumption, in addition to the information required in application of the decree of October 22, 2008 relating to prior information to the consumer on the characteristics of rental accommodation in outdoor hotels and in particular:
the essential characteristics of the Services, taking into account the communication medium used and the Services concerned;
the price of the Services and related costs;
information relating to the identity of the Service Provider, its postal, telephone and electronic contact details, and its activities, if they are not apparent from the context;
information relating to legal and contractual guarantees and their implementation methods; the functionalities of the digital content and, where applicable, its interoperability;
the possibility of resorting to conventional mediation in the event of a dispute;
information relating to termination terms and other important contractual conditions.
The fact for a natural person (or legal entity) to order on the website www.campingvaldecesse.com implies full and complete adherence and acceptance of these General Conditions of Sale, which is expressly recognized by the Customer, who waives, in particular, to avail itself of any contradictory document, which would be unenforceable against the Service Provider.
*The English translation is only an aid to translation. The French version is authoritative.
